Beginning Monday, November 18th, all provisioned client and TPA users will access Employer Portal and eBill on Connect.

For questions on activating Connect accounts or login issues, please contact: 

Agents: 651-662-5240 or 1-800-262-0821 for Agency Services

Employers: 651-662-1725 or 1-877-263-7035 for Group Leader Line

Connect Support

For Employers: Contact Group Leader Line at 1-877-293-7035 (toll free)

For Agents: Contact Agency Services at 1-800-262-0821 (toll free)

Hours: Monday-Friday 8 a.m. to 5 p.m. CT

We’re here to help answer questions about your customers’ benefits, application status, claims or billing.

 

Frequently Asked Questions

Find answers to the most frequently asked questions around accessing the Connect platform below.

1. Self-service – click need help signing in on log in screen. Reset Password

2. If that isn’t working, call into Agency Services at (651) 662-5242 or 1-800-262-0821

Please call Agency Services at (651) 662-5242 or 1-800-262-0821

Please call Agency Services at (651) 662-5242 or 1-800-262-0821.

Please contact Channel Contracting at ChannelContracting@bluecrossmn.com 

Please contact Channel Contracting at ChannelContracting@bluecrossmn.com